Dog Walking Williamsburg

Cancellation Policy

Daily/Weekly/Monthly Services

  • 24-hour advance notice is required for cancellations on all days other than national/federal /local holidays in order to receive a full credit towards future services.

  • Any cancellation made less than 24 hours before the scheduled service will not be refunded or credited.

  • If a cancellation has not been submitted and our sitters arrive at your home to provide care, your account will be charged the visit fee.

  • Acts of God will be considered on a case-by-case basis.

2

Vacation Travel Services

  • 48 hours notice is required for cancellations for vacation services.

  • Any cancellation made less than 72 hours before the scheduled service will not be refunded or credited.

  • Acts of God will be considered on a case-by-case basis.

3

Holiday Services

  • A 7-day advanced notice is required for cancellations on national/federal/local holidays, including the week before Thanksgiving and the week before Christmas in order to receive a full credit toward future services.

  • Any cancellation made outside of 7 days will not be refunded or credited.

  • Acts of God will be considered on a case-by-case basis.

Dog & Cat Pals